Frequently Asked Questions

Do I need to make a new account?
Yes. You can easily create an account, which will allow you to enter.

How do students enter The Pendoring Awards?
Student entries are submitted by their school or university.

How do I enter?
If you already have a Pendoring Awards account, sign in with your email and password to create your entries.
If you are new to The Pendorings, you can easily create an account which will allow you to enter.

Are physical entries accepted?
Unfortunately, physical items are not accepted this year due to the COVID-19 pandemic. All entries into the 2021 Pendoring Awards must be submitted digitally.
See more questions about submission requirements.

What is the deadline for entries?
7 September 2021, for more information, click here.

What are the categories?
The Pendoring Awards has 9 categories, each with multiple subcategories. Click here to view all Categories.

Can I edit or add credits after I have completed checkout and closed my entries?
Yes. Credits are not used for judging, and they can still be edited on closed entries.
NOTE: Credits are required for all entries. Judging is anonymous, so the jury will not see this.

Can I edit my Entry Title or Client/Brand after I have completed checkout and closed my entries?
No. You will not be able to edit your Entry Title or Client/Brand on the entry details section for closed entries. If you need to make a change, please email hello@pendoring.co.za. Be sure to include the Entry ID number in your email.

Can I submit my judging media after I have completed checkout and closed my entries?
No. The entry system will not allow you to close your entries until you have added the required media.
NOTE: Judging media cannot be edited on closed entries.

Can I delete my entries after I have completed checkout and closed them?
No, you will not be able to delete your entries once you have completed checkout and closed them.
NOTE: All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

Can I send in physical items for judging?
Unfortunately, physical items are not accepted this year due to the COVID-19 pandemic. All entries into the 2021 Pendoring Awards must be submitted digitally.

What media is accepted?
Each category accepts different media. Click here to view the Categories and their submission media requirements.
Click here to view details on file specifications for different media types.

What information is needed to create an entry?
All Pendoring entries require the following information on the project, regardless of category. Individual categories may have additional requirements.
General Project Information:

• Entry Title: Give your entry a name. The jury will see this, it will be used to reference your entry, and it will show in the online Archives for winning work. (required)
• Client / Brand: Who was the client on the project? (required)
• Client URL: Client's website (optional)
• Client Type: The type of client the project was done for. You may choose from Consumer/B2B, Non-Profit, or CSR. (required)
• Entry Description: Describe your project in 300 words or less; the jury will see this. (optional)
  NOTE: Some categories require additional written information and context.

Do I need to provide an English translation for my entry?
Yes. English translations are required for all work.

• Image and Audio Media: Please provide an English translation in the "Judging Description / Translation" field with your individual media.
• Video Media: Please provide English subtitles in the video or a translation in the "Judging Description / Translation" field with your individual media.
• PDF Media: Please provide an English translation in the "Judging Description / Translation" field with your individual media.
• URL Media: Use the "Judging Description / Translation" field with your individual media to provide any necessary instructions in English.

How much does it cost to enter?
There is a fee for each entry that you submit. These fees vary by category.
To view a summary of all fees, click here.
To view the different Categories, click here.
NOTE: All fees listed are in South African Rands (ZAR).

Is there a registration fee?
There is no registration fee to enter.

Are there additional fees if I win?
There are no additional fees for entries winning a Pendoring Award. If you would like to purchase additional trophies, please visit email hello@pendoring.co.za.

Where do my entry fees go?
The Pendoring Advertising Awards is a non-profit organization. All entry fees from The Pendoring Awards go towards running and administering The Pendoring Awards and facilitating our education, gender equality, diversity and inclusion, and professional development initiatives. 

Is my entry eligible to be entered?
Click here to see if your entry meets Pendoring's guidelines.

My spot only ran once. Is it eligible?
Yes. Your spot is eligible.

Are there any rules or regulations for submitting entries?
Yes. Click here to see the rules, regulations, and submission restrictions for entry.
NOTE: Not complying with the rules and regulations will result in your entries being disqualified from the competition.

How does The Pendoring Awards define a fake ad?
The Pendoring Awards defines "fake ads" as: Ads created for nonexistent clients (student entries are excluded from this), ads made to run without a client's approval, and ads created expressly for award shows that are run once to meet the requirements of a tear sheet.

How can I pay for my entries?
We accept payments via PayFast, or via EFT. 
NOTE: All payments must reach The Pendoring Awards before entries closure date.
For any payment questions, please contact hello@pendoring.co.za.

How do I add additional financial information to my invoice (Tax ID, VAT, PO, etc.)?
Additional financial information may be added to the Memo field with an address in your Account. This information will automatically appear on your invoice when you choose this address at Checkout.

Do you accept payment in foreign currency?
No. All payments must be made in South African Rands (ZAR).

How will I know if my credit card payment went through?
After entering your card details and clicking the "pay now" button, you will be taken to a "thank you" screen where you can download a copy of your invoice.

Can I receive a refund for my entry fees?
No. All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

How are entries being judged this year?
All judging will be done online due to the ongoing COVID-19 pandemic. As in past years, all work will be judged by an esteemed panel of judges. Judges will be chosen in proportion to languages of entries received to ensure all of South Africa's indigenous languages are fairly represented and that all entries can be understood by at least two judges.